Because police officers on mountain bikes have access to the public more easily, they play a vital role in enhancing the relationship between the police department and the community. Officers on bikes are more approachable because officers are not merely driving by in a cruiser with the windows rolled up. The untraditional appearance of a police officer in shorts, riding a bicycle is usually enough for most people to start a conversation with the officer. The interaction between the police and the community on this level has become necessary for the Holliston Police Department. All officers are encouraged to strengthen their relationship with the community in which they serve. This is an extended service of the department that promotes a better quality of life and a safer environment through solving the problems within the community.